No matter what stage your own credit management issues are at, scotcall – with its unmatched four tier range of services – can offer the support you need to take control.

It takes a true expert to recognise a risk before it’s a problem. So – with our long history of delivering results in debt recoveries – it’s only natural that we should be able to help our clients manage credit and debt issues long before the account is closed. With that in mind our sister company resolvecall provides a wide range of pre-arrears collections and reconnections services. Not only can we help you reconnect with customers who might have temporarily gone out of range, but we can also offer additional information gathering and verification services, with information transmitted straight from the customer’s doorstep, which support businesses operating across the spectrum of industries from insurance to finance, Government agencies and the utilities.

When debt recovery is needed, we have a vast infrastructure of personnel and resources to deliver successful, speedy recovery.

Our collections team, operating from our headquarters, are trained to communicate effectively with customers about their financial situations. Whether by telephone or letter-based strategies, our results-oriented team can skilfully negotiate a solution which provides the optimum benefit for all concerned.

When face to face communication is the best strategy, we can mobilise our extensive field force, operating throughout the UK and Ireland and trained to get results in a professional, ethical manner.

This powerful combination of office- and field-based operatives delivers an integrated, effective service, specifically designed to cater for the full range of credit issues.

With tailored reports how and when you want and an in-house IT support team providing hands-on backup, we aim to demonstrate from start to finish a service of the highest calibre.

outstanding range. outstanding service. outstanding results.