As credit management experts since 1992, we’ve built our reputation on resolving financial issues and rounding up debt. From early arrears, live customer reconnection and rehabilitation, to final debt collection solutions through office and field based recoveries we can offer ‘cradle to grave’ resolution for your credit management needs.

We continually invest in the very latest technologies and applications to support our service and provide speedy, information-rich reports to our clients. Naturally we’ve got a great IT infrastructure as backup – minimising downtime, maximising your returns.

Above all our investment is in our team of professional, results-oriented employees. Whether at our headquarters, in the field or at any one of our offices around the UK, they are fully trained to communicate effectively with customers about their financial situations, to deliver an integrated, effective service, specifically designed to cater for the full range of credit and customer reconnection issues.

The four companies which comprise the scotcall family provide a unique range of credit management services:

resolvecall – live accounts, customer reconnection

scotcall – final debt collection via office and field

emerald isle collections – credit solutions throughout the Republic of Ireland

belfast collection services – local collections in Northern Ireland

And as you’d expect of a company dedicated to delivering results of the highest professional standard, we are members of the Credit Services Association and adhere to its code of practice.

outstanding range. outstanding service. outstanding results